Complete Delivery Policy & Process
The 1st step is to confirm the order. Customers need to pay before placing the order via mobile banking or something else as listed on the checkout page. If customers choose bank transfer or cash on delivery, then the website technical team conformed the order manually (E.g.: phone call or bank transfer confirmation).
After the order confirmation, the packing team starts packaging as good as possible. In this step, the team analyzes the type of the ordered item(s). Because some products are really sensitive, they require special packaging for safe delivery.
The 3rd step is to analyze and calculate the order package size, weight, etc. Also, we note the shipping destination. After all of these parts, we choose the best shipping provider that is safe and has the fast delivery system. Also, the shipping cost is notable too. Then we hand over the package(s) to them.
Normally, the courier takes 2 to 5 days to make the delivery. In some cases, it can take more time because of traffic jams or any technical issues. Delivery to the door depends on the courier. For now, online courier make the deliveries to the door to the thana area only.